Resolved -
This Incident has been resolved
Jun 4, 10:30 MST
Monitoring -
We have confirmed the restoration of all affected users and will monitor the results of the fixes.
Jun 4, 09:48 MST
Update -
Engineers are seeing success in restoration for some of the affected users. We continue to work on restoring all impacted users.
Jun 4, 09:22 MST
Update -
Engineers are continuing to work on the remediation for the subset of impacted customers. The next update will be provided within the next hour or as the issue changes.
Jun 4, 08:19 MST
Update -
Engineers are continuing to work on the fix for this issue. We will continue to update as status changes.
Jun 4, 07:10 MST
Identified -
The issue has been identified, and engineers are implementing a fix. We will continue to update as the issue progresses.
Jun 4, 06:21 MST
Investigating -
A subset of users are experiencing issues when logging into Nextiva Contact Center. Engineers are engaged and working toward resolution
Jun 4, 05:44 MST