All Systems Operational
Nextiva Office   Operational
90 days ago
100.0 % uptime
Today
Nextiva Call Center   Operational
90 days ago
100.0 % uptime
Today
Nextiva SIP Trunking   Operational
90 days ago
100.0 % uptime
Today
Nextiva App   Operational
90 days ago
100.0 % uptime
Today
Nextiva vFAX   Operational
90 days ago
100.0 % uptime
Today
Nextiva Drive   Operational
90 days ago
100.0 % uptime
Today
Nextiva Analytics   Operational
90 days ago
100.0 % uptime
Today
Nextiva Service CRM   Operational
90 days ago
100.0 % uptime
Today
Nextiva Surveys   Operational
90 days ago
100.0 % uptime
Today
Nextiva Chat   Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance Nov 25, 23:00 - Nov 26, 00:00 MST
We will be performing maintenance to our systems on Sunday, 11/25/2018, for approximately one hour, beginning at 11:00 PM (MST) and ending at 12:00 AM (MST). Call and fax functionality will be fully operational for Nextiva Voice and vFAX customers during this time; however, customers will be unable to log in to the NextOS Portal or Nextiva vFAX Portal. Customers on our legacy voice and trunking systems will not be able to make calls or access their portal. All portals and features will be fully functional once maintenance has concluded.
Posted on Nov 19, 09:07 MST
Past Incidents
Nov 21, 2018

No incidents reported today.

Nov 20, 2018
Resolved - This incident has been resolved.
Nov 20, 15:58 MST
Monitoring - A subset of Nextiva customers’ phones have disconnected, and as a result, they currently cannot make or receive calls. Our engineers have implemented a fix and we are monitoring until all devices successfully reconnect. Thank you for your patience.
Nov 20, 14:29 MST
Nov 19, 2018
Resolved - This incident has been resolved.
Nov 19, 08:16 MST
Investigating - A subset of Nextiva Voice customers cannot listen to voicemails, or configure new users' voicemail. Our engineers are aware of this and are working to resolve it as soon as possible. Thank you for your patience.
Nov 19, 07:38 MST
Nov 18, 2018

No incidents reported.

Nov 17, 2018

No incidents reported.

Nov 16, 2018

No incidents reported.

Nov 15, 2018

No incidents reported.

Nov 14, 2018

No incidents reported.

Nov 13, 2018
Resolved - This incident has been resolved.
Nov 13, 12:50 MST
Investigating - A subset of Nextiva customers cannot utilize Instant Messaging through the Nextiva App or see if other users are available to take a call. Our engineers are aware of this and are working to resolve it as soon as possible. Thank you for your patience.
Nov 13, 11:39 MST
Resolved - This incident has been resolved.
Nov 13, 11:13 MST
Investigating - A subset of Nextiva vFAX customers cannot send or receive faxes through fax machines using a fax bridge. Our engineers are aware of this and are working to resolve it as soon as possible. Thank you for your patience.
Nov 13, 09:51 MST
Nov 12, 2018

No incidents reported.

Nov 11, 2018
Resolved - This incident has been resolved.
Nov 11, 06:12 MST
Update - A subset of Nextiva customers have had incoming voicemails not delivered properly. Our engineers are still looking into this and continue working to resolve it as soon as possible. Thank you for your patience.
Oct 30, 10:23 MST
Investigating - A subset of Nextiva customers have had incoming voicemails not delivered properly. Our engineers are aware of this and are working to resolve it as soon as possible. Thank you for your patience.
Oct 27, 12:19 MST
Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018
Resolved - This incident has been resolved.
Nov 7, 10:51 MST
Investigating - A subset of Nextiva Advanced IVR customers are experiencing failed callbacks, IVR selections, and portal access. Our engineers are aware of this and are working to resolve it as soon as possible. Thank you for your patience.
Nov 7, 08:43 MST