All Systems Operational

About This Site

The Nextiva System Status provides real-time information on system performance. If there are any interruptions or delays, updates will be posted here.

Nextiva Office Operational
Nextiva Call Center Operational
Nextiva SIP Trunking Operational
Nextiva App Operational
Nextiva vFAX Operational
Nextiva Drive Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 19, 2017
Resolved - This incident has been resolved.
Jan 19, 10:21 MST
Update - Nextiva vFAX users are now able to receive faxes, and some users are still experiencing issues sending faxes. Our engineers are working as quickly as possible towards a full resolution.
Jan 19, 10:17 MST
Investigating - We are aware that Nextiva vFAX users are currently experiencing issues sending and receiving faxes. Our engineers are working to resolve these issues as quickly as possible. Thank you for your patience.
Jan 19, 10:04 MST
Jan 18, 2017

No incidents reported.

Jan 17, 2017

No incidents reported.

Jan 16, 2017
Resolved - If you are still experiencing issues, please re-boot your phone. If your issues persist, please contact Nextiva support.
Jan 16, 09:00 MST
Identified - A subset of Nextiva Office users are currently experiencing phone service issues. Our engineers are aware of the issue and are currently working to resolve it as soon as possible. Thank you for your patience.
Jan 16, 08:27 MST
Jan 15, 2017

No incidents reported.

Jan 14, 2017

No incidents reported.

Jan 13, 2017

No incidents reported.

Jan 12, 2017

No incidents reported.

Jan 11, 2017

No incidents reported.

Jan 10, 2017

No incidents reported.

Jan 9, 2017
Resolved - This incident has been resolved.
Jan 9, 11:36 MST
Investigating - Some vFAX users are currently unable to receive faxes. All Nextiva vFAX users are able to send faxes. Our engineers are aware of the inbound faxing issue and are working to resolve this as soon as possible. We will continue to provide updates as we receive them.
Jan 9, 10:46 MST
Jan 8, 2017

No incidents reported.

Jan 7, 2017
Resolved - The scheduled maintenance has been completed.
Jan 7, 01:12 MST
Identified - We are currently updating our headquarter’s internal network. If you require support in the meantime, please email support@nextiva.com.
Jan 6, 22:02 MST
Jan 5, 2017
Resolved - We have re-activated the NextOS 3.0 portal while our engineers continue to investigate the current issues.
Jan 5, 17:01 MST
Identified - Our engineers are actively working to resolve these issues as quickly as possible. Thank you for your patience.
Jan 5, 16:27 MST
Investigating - We are aware that some Nextiva users are currently experiencing issues with web-based portals and call center functionality. However, all call functionality is operational for Nextiva Office users. Our engineers are aware of the issue and are currently working to resolve it as soon as possible. Thank you for your patience.
Jan 5, 13:37 MST
Resolved - NextOS 3.0 is now available for all users.
Jan 5, 10:58 MST
Update - NextOS 3.0 will remain unavailable while our team works as quickly as possible towards a full resolution. We sincerely apologize for any inconvenience this has caused you or your business.
Jan 5, 09:49 MST
Update - While our engineers continue to resolve NextOS 3.0 issues, Call Center users can log in to their dashboard via this link: http://cp.nextiva.com/callcenter/
Jan 4, 09:55 MST
Update - As of 10:52PM on 1/3/17, our Call Center service and Nextiva App are fully operational.
NextOS 3.0 will remain unavailable while our team works as quickly as possible towards a full resolution.
Jan 4, 08:14 MST
Update - Our engineering team is actively working to resolve the current issues. As a result, NextOS 3.0 will be temporarily unavailable as our engineering team makes the necessary changes. We appreciate your continued patience.
Jan 3, 12:50 MST
Monitoring - The current issues are actively being addressed by our engineering team to reach a resolution as quickly as possible.
Jan 3, 12:23 MST
Update - Some Nextiva users are still experiencing issues, and our team is working as quickly as possible towards a resolution. Thank you for your continued patience.
Jan 3, 10:55 MST
Update - Our engineers are still actively working to resolve these issues. Thank you for your patience.
Jan 3, 10:06 MST
Identified - We are aware that some Nextiva users are currently experiencing issues with web-based portals and call center functionality. However, all call functionality is operational for Nextiva Office users. Our engineers are aware of the issue and are currently working to resolve it as soon as possible. Thank you for your patience.
Jan 3, 09:24 MST