All Systems Operational

Nextiva Analytics Operational
90 days ago
100.0 % uptime
Today
Nextiva App Operational
90 days ago
100.0 % uptime
Today
Nextiva Call Center Operational
90 days ago
100.0 % uptime
Today
Nextiva Chat Operational
90 days ago
100.0 % uptime
Today
Nextiva Contact Center Operational
90 days ago
99.89 % uptime
Today
Nextiva CRM Operational
90 days ago
100.0 % uptime
Today
NextivaCX Operational
90 days ago
100.0 % uptime
Today
Nextiva Office Operational
90 days ago
100.0 % uptime
Today
NextivaONE Operational
90 days ago
99.98 % uptime
Today
NextOS Platform Operational
90 days ago
99.98 % uptime
Today
NEXT Operational
90 days ago
99.93 % uptime
Today
NEXT Calling Operational
90 days ago
99.84 % uptime
Today
NEXT SMS Operational
90 days ago
99.93 % uptime
Today
NEXT Email Operational
90 days ago
99.93 % uptime
Today
NEXT XBert AI Employee Operational
90 days ago
99.99 % uptime
Today
Nextiva Registration Operational
90 days ago
100.0 % uptime
Today
Nextiva SIP Trunking Operational
90 days ago
100.0 % uptime
Today
Nextiva Support Operational
90 days ago
100.0 % uptime
Today
Nextiva Surveys Operational
90 days ago
100.0 % uptime
Today
Nextiva vFAX Operational
90 days ago
100.0 % uptime
Today
XBert Operational
90 days ago
99.91 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Aug 7, 2026

Resolved - This incident has been resolved.
Aug 7, 11:55 MST
Update - We are continuing to monitor for any further issues.
Aug 7, 11:12 MST
Monitoring - We are now seeing continued successful logins and will monitor for full resolution. If users are still experiencing an issue, please hard refresh the individual browser and/or clear cache and cookies.
Aug 7, 11:11 MST
Identified - We have started seeing some successful logins as engineers remain engaged working to resolve the issue. We will continue to update through resolution.
Aug 7, 10:39 MST
Update - Engineers remain engaged working to resolve the issue. We are seeing alternative login urls work in the meantime as a workaround until we resolve the primary cause.
Aug 7, 09:53 MST
Investigating - We are are actively engaged and working to resolve the issue with customers logging in to Nextiva.thrio.com. Next update will be within 15 minutes.
Aug 7, 09:21 MST

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.