All Systems Operational

About This Site

The Nextiva System Status provides real-time information on system performance. If there are any interruptions or delays, updates will be posted here.

Nextiva Office   Operational
90 days ago
100.0 % uptime
Today
Nextiva Call Center   Operational
90 days ago
100.0 % uptime
Today
Nextiva SIP Trunking   Operational
90 days ago
100.0 % uptime
Today
Nextiva App   Operational
90 days ago
100.0 % uptime
Today
Nextiva vFAX   Operational
90 days ago
100.0 % uptime
Today
Nextiva Drive   Operational
90 days ago
100.0 % uptime
Today
Nextiva Analytics   Operational
90 days ago
100.0 % uptime
Today
Nextiva Service CRM   Operational
90 days ago
100.0 % uptime
Today
Nextiva Surveys   Operational
90 days ago
100.0 % uptime
Today
Nextiva Chat   Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 20, 2018

No incidents reported today.

Jun 19, 2018

No incidents reported.

Jun 18, 2018
Resolved - This incident has been resolved.
Jun 18, 16:23 MST
Update - A subset of Nextiva Voice customers continue to be impacted by intermittent connection issues related to a fiber cut that occurred in the New York area. Our team continues to work towards a resolution with the affected carrier while exploring all options to expedite and resolve the impact for our customers. We sincerely apologize for the impact this may have to your business.
Jun 18, 11:22 MST
Update - A subset of Nextiva Voice customers are still experiencing intermittent, ongoing connectivity issues due to a fiber cut that occurred in the New York area. Our team continues to work towards a resolution with the affected carrier while we strive to minimize the impact to our customers.
Jun 14, 12:25 MST
Identified - A subset of Nextiva customers continue to experience intermittent issues receiving inbound calls. This is due to a fire in New York that caused a fiber cut late last week. A number of carriers are experiencing these issues which may manifest as inbound call delays. We’re doing our best to lessen the impact to our customers, however, some Nextiva Voice customers may continue to experience occasional issues while the fiber cut is being repaired. We sincerely apologize for any issues this may cause you or your business and we’ll continue to share updates as we receive them.
Jun 12, 10:14 MST
Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 15, 2018
Completed - The scheduled maintenance has been completed.
Jun 15, 23:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 21:00 MST
Scheduled - We will be performing scheduled maintenance to our call recording service on Friday, June 15, 2018 beginning at 9:00PM (PDT). Customers will not be able to access call recording during this time, however, all calls will still be recorded. We expect this scheduled maintenance to last approximately two hours.
Jun 15, 16:15 MST
Jun 13, 2018
Completed - The scheduled maintenance has been completed.
Jun 13, 00:01 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 20:00 MST
Scheduled - We will be performing scheduled maintenance to our call recording service on Tuesday, June 12, 2018 beginning at 8:00PM (PDT). Customers will not be able to access call recording during this time, however, all calls will still be recorded. We expect scheduled maintenance to last approximately two to four hours.
Jun 12, 17:36 MST
Jun 12, 2018
Resolved - This incident has been resolved.
Jun 12, 08:36 MST
Identified - A fire in New York caused a fiber cut late last week. As a result, a number of carriers are experiencing intermittent issues which may manifest as inbound call delays. Our engineers are aware of the issue and we’re doing our best to lessen the impact to our customers, however, some Nextiva Voice customers may continue to experience occasional issues while the fiber cut is being repaired over the next 12-24 hours. We sincerely apologize for any issues this may cause you or your business and we’ll continue to share updates as we receive them.
Jun 11, 14:16 MST
Investigating - A subset of Nextiva customers are currently experiencing issues receiving inbound calls. Our engineers are aware of the issue and are working to resolve it as soon as possible. Thank you for your patience.
Jun 11, 12:23 MST
Jun 11, 2018
Resolved - This incident has been resolved.
Jun 11, 10:54 MST
Investigating - A subset of Nextiva customers are currently experiencing issues receiving inbound calls. Our engineers are aware of the issue and are working to resolve it as soon as possible. Thank you for your patience.
Jun 11, 09:00 MST
Resolved - This incident has been resolved.
Jun 11, 10:06 MST
Identified - Nextiva is currently experiencing an Internet outage at our headquarters. Our engineers are aware of the issue and working to resolve this as soon as possible. This should not impact our customers’ service. We apologize for the inconvenience and thank you for your patience.
Jun 11, 09:02 MST
Jun 10, 2018

No incidents reported.

Jun 9, 2018

No incidents reported.

Jun 8, 2018

No incidents reported.

Jun 7, 2018

No incidents reported.

Jun 6, 2018

No incidents reported.