All Systems Operational

Nextiva Analytics Operational
90 days ago
100.0 % uptime
Today
Nextiva App Operational
90 days ago
100.0 % uptime
Today
Nextiva Call Center Operational
90 days ago
100.0 % uptime
Today
Nextiva Chat Operational
90 days ago
100.0 % uptime
Today
Nextiva Contact Center Operational
90 days ago
99.97 % uptime
Today
Nextiva CRM Operational
90 days ago
100.0 % uptime
Today
NextivaCX Operational
90 days ago
100.0 % uptime
Today
Nextiva Office Operational
90 days ago
100.0 % uptime
Today
NextivaONE Operational
90 days ago
99.89 % uptime
Today
NextOS Platform Operational
90 days ago
99.91 % uptime
Today
Nextiva Registration Operational
90 days ago
100.0 % uptime
Today
Nextiva SIP Trunking Operational
90 days ago
100.0 % uptime
Today
Nextiva Support Operational
90 days ago
99.99 % uptime
Today
Nextiva Surveys Operational
90 days ago
100.0 % uptime
Today
Nextiva vFAX Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 16, 2026
Resolved - This incident has been resolved.
Feb 16, 12:37 MST
Monitoring - A fix has been implemented, and we are now seeing faxes successfully sent and received from customers utilizing a fax bridge. We will monitor to ensure full resolution.
Feb 16, 12:10 MST
Investigating - We are currently investigating an issue affecting customers using a fax bridge that prevents faxes from being sent or received. Portal and Email remain unaffected at this time. The next update will be provided within the next 30 minutes.
Feb 16, 11:39 MST
Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026
Completed - The scheduled maintenance has been completed.
Feb 13, 23:30 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 23:00 MST
Scheduled - The Nextiva Engineering Team will perform the required maintenance to ensure the health and stability of our servers. The maintenance is scheduled for 30 minutes and will start on Feb 13th at 11:00 p.m. MST. During the maintenance period, you will be unable to log in and make changes within your Nextiva account. The app will be unavailable for approximately 30 minutes starting at 11:00 pm. If you are assigned to a call center queue, you will be unable to log in or out during the maintenance window, including the ability to change your ACD status. Be sure to log in and update your ACD status prior to the maintenance window to receive calls from the queue.
Jan 15, 15:06 MST
Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026
Resolved - This Incident has been resolved.
Feb 4, 17:52 MST
Monitoring - Impacted services have recovered, and we are monitoring to ensure full resolution. At this time, Nextiva Contact Center customers can place and receive calls as intended.
Feb 4, 17:29 MST
Identified - A subset of our customers are experiencing issues placing and receiving calls within Nextiva Contact Center. Engineers are engaged and investigating the issue.

This issue is also impacting Nextiva's primary support line. If you require assistance, please reach out via chat.

Feb 4, 17:04 MST
Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.