All Systems Operational
Nextiva Analytics Operational
90 days ago
100.0 % uptime
Today
Nextiva App Operational
90 days ago
100.0 % uptime
Today
Nextiva Call Center Operational
90 days ago
100.0 % uptime
Today
Nextiva Chat Operational
90 days ago
100.0 % uptime
Today
Nextiva CRM Operational
90 days ago
100.0 % uptime
Today
Nextiva Office Operational
90 days ago
100.0 % uptime
Today
NextivaONE Operational
90 days ago
100.0 % uptime
Today
NextOS Platform Operational
90 days ago
100.0 % uptime
Today
Nextiva Registration Operational
90 days ago
100.0 % uptime
Today
Nextiva SIP Trunking Operational
90 days ago
100.0 % uptime
Today
Nextiva Surveys Operational
90 days ago
100.0 % uptime
Today
Nextiva vFAX Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Upcoming maintenance to Nextiva service Feb 6, 2023 21:00 - Feb 7, 2023 04:00 MST
Update - We will be undergoing scheduled maintenance during this time.
Jan 31, 2023 - 09:50 MST
Scheduled - The Nextiva Engineering Team will be performing required maintenance to ensure the health and stability of our servers. Maintenance is scheduled to start on Monday, February 6 at 9:00pm PDT and ends on Tuesday, February 7 at 4:00am PDT.

During the maintenance period, you will be unable to log in and make changes within your Nextiva Portal, your Nextiva Call Center dashboard, or your Nextiva App. If you use the App as your primary method of making or receiving phone calls, please be logged in prior to the maintenance start. If you are assigned to a call center queue, you will be unable to log in or out during the maintenance window, including the ability to change your ACD status. Be sure to log in and update your ACD status prior to the maintenance window to receive calls from the queue.

Jan 06, 2023 - 13:04 MST
Upcoming maintenance to Nextiva service Feb 7, 2023 21:00 - Feb 8, 2023 04:00 MST
Update - We will be undergoing scheduled maintenance during this time.
Jan 31, 2023 - 09:50 MST
Scheduled - The Nextiva Engineering Team will be performing required maintenance to ensure the health and stability of our servers. Maintenance is scheduled to start on Tuesday, February 7 at 9:00pm PDT and ends on Wednesday, February 8 at 4:00am PDT.

During the maintenance period, you will be unable to log in and make changes within your Nextiva Portal, your Nextiva Call Center dashboard, or your Nextiva App. If you use the App as your primary method of making or receiving phone calls, please be logged in prior to the maintenance start. If you are assigned to a call center queue, you will be unable to log in or out during the maintenance window, including the ability to change your ACD status. Be sure to log in and update your ACD status prior to the maintenance window to receive calls from the queue.

Jan 06, 2023 - 13:05 MST
Upcoming maintenance to Nextiva service Feb 8, 2023 21:00 - Feb 9, 2023 04:00 MST
Update - We will be undergoing scheduled maintenance during this time.
Jan 31, 2023 - 09:50 MST
Scheduled - The Nextiva Engineering Team will be performing required maintenance to ensure the health and stability of our servers. Maintenance is scheduled to start on Wednesday, February 8 at 9:00pm PDT and ends on Thursday, February 9 at 4:00am PDT.

During the maintenance period, you will be unable to log in and make changes within your Nextiva Portal, your Nextiva Call Center dashboard, or your Nextiva App. If you use the App as your primary method of making or receiving phone calls, please be logged in prior to the maintenance start. If you are assigned to a call center queue, you will be unable to log in or out during the maintenance window, including the ability to change your ACD status. Be sure to log in and update your ACD status prior to the maintenance window to receive calls from the queue.

Jan 06, 2023 - 13:07 MST
Upcoming maintenance to Nextiva service Feb 20, 2023 21:00 - Feb 21, 2023 04:00 MST
Update - We will be undergoing scheduled maintenance during this time.
Jan 20, 2023 - 10:46 MST
Scheduled - The Nextiva Engineering Team will be performing required maintenance to ensure the health and stability of our servers. Maintenance is scheduled to start on February 20 at 9:00pm PDT and ends on February 21 at 4:00am PDT.

During the maintenance period, you will be unable to log in and make changes within your Nextiva Portal, your Nextiva Call Center dashboard, or your Nextiva App. If you use the App as your primary method of making or receiving phone calls, please be logged in prior to the maintenance start. If you are assigned to a call center queue, you will be unable to log in or out during the maintenance window, including the ability to change your ACD status. Be sure to log in and update your ACD status prior to the maintenance window to receive calls from the queue.

Jan 20, 2023 - 10:44 MST
Upcoming maintenance to Nextiva service Feb 21, 2023 21:00 - Feb 22, 2023 04:00 MST
The Nextiva Engineering Team will be performing required maintenance to ensure the health and stability of our servers. Maintenance is scheduled to start on February 21 at 9:00pm PDT and ends on February 22 at 4:00am PDT.

During the maintenance period, you will be unable to log in and make changes within your Nextiva Portal, your Nextiva Call Center dashboard, or your Nextiva App. If you use the App as your primary method of making or receiving phone calls, please be logged in prior to the maintenance start. If you are assigned to a call center queue, you will be unable to log in or out during the maintenance window, including the ability to change your ACD status. Be sure to log in and update your ACD status prior to the maintenance window to receive calls from the queue.

Posted on Jan 20, 2023 - 10:48 MST
Past Incidents
Feb 5, 2023

No incidents reported today.

Feb 4, 2023

No incidents reported.

Feb 3, 2023

No incidents reported.

Feb 2, 2023

No incidents reported.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023
Completed - The scheduled maintenance has been completed.
Jan 25, 23:30 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 23:00 MST
Scheduled - Nextiva Akixi is releasing a new version of the Akixi agent on January 25th at 11:00PM MST. The maintenance window will take approximately 15-30 minutes to complete. Akixi users will not be able to use the Akixi agent during the scheduled maintenance window and will be required to log back in after the upgrade.
Jan 18, 18:11 MST
Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.