All Systems Operational

Nextiva Analytics Operational
Nextiva App Operational
Nextiva Call Center Operational
Nextiva Chat Operational
Nextiva Contact Center Operational
Nextiva CRM Operational
Nextiva.com Operational
NextivaCX Operational
Nextiva Office Operational
NextivaONE Operational
NextOS Platform Operational
NEXT Operational
NEXT Calling Operational
NEXT SMS Operational
NEXT Email Operational
NEXT XBert AI Employee Operational
Nextiva Registration Operational
Nextiva SIP Trunking Operational
Nextiva Support Operational
Nextiva vFAX Operational
XBert Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 20, 2026

Resolved - Engineers have addressed the remaining issue and inbound and outbound calling is working as intended for the impacted subset of Europe. Incident is resolved at this time.
Oct 20, 02:40 MST
Update - We are continuing to work on the fix for this issue. While we are seeing general app navigation return for the impacted subset of European customers, inbound and outbound calling remain impacted.
Oct 20, 01:15 MST
Identified - A subset of users in Europe are experiencing issues navigating the application, making and receiving calls, and handling work items. Engineers have identified the issue and are working towards resolution
Oct 20, 00:22 MST

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.