All Systems Operational

About This Site

The Nextiva System Status provides real-time information on system performance. If there are any interruptions or delays, updates will be posted here.

Nextiva Office Operational
Nextiva Call Center Operational
Nextiva SIP Trunking Operational
Nextiva App Operational
Nextiva vFAX Operational
Nextiva Drive Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 9, 2016

No incidents reported today.

Dec 8, 2016

No incidents reported.

Dec 7, 2016
Resolved - This incident has been resolved.
Dec 7, 15:14 MST
Identified - It has been identified that some Nextiva users are experiencing intermittent issues with Instant Messaging and Presence, as well as intermittent audio quality issues. Our engineers are actively working to resolve these issues. Thank you for your patience.

In addition, Nextiva is currently experiencing a connectivity issue at our headquarters. In the meantime, please email us at support@nextiva.com and we will respond as soon as possible.
Dec 7, 14:50 MST
Investigating - Nextiva Call Center users are currently experiencing connectivity issues. Our engineering team is working to resolve the issue. We will provide continued updates as well as an ETA for resolution as soon as possible.
Dec 7, 14:21 MST
Resolved - This incident has been resolved.
Dec 7, 13:42 MST
Investigating - Nextiva is currently experiencing a connectivity issue at our headquarters. Our engineers are aware of the issue and working with our Internet Service Providers to resolve this as soon as possible. This is not impacting our customers’ service. In the meantime, please email us at support@nextiva.com and we will respond as soon as possible.
Dec 7, 13:35 MST
Dec 6, 2016

No incidents reported.

Dec 5, 2016
Resolved - This incident has been resolved.
Dec 5, 12:42 MST
Investigating - Our engineers are aware that Nextiva vFAX users are unable to access their billing portal at this time, however, fax service is fully operational and not impacted. Our team is investigating, and we will provide updates as we receive them. Thank you for your patience.
Dec 5, 11:14 MST
Dec 4, 2016

No incidents reported.

Dec 3, 2016

No incidents reported.

Dec 2, 2016

No incidents reported.

Dec 1, 2016

No incidents reported.

Nov 30, 2016

No incidents reported.

Nov 29, 2016

No incidents reported.

Nov 28, 2016
Resolved - This incident has been resolved.
Nov 28, 08:10 MST
Identified - Some Nextiva users are currently experiencing issues receiving inbound calls, however, outbound calling is not impacted. Our engineering team is working to resolve this issue as soon as possible. Thank you for your patience.
Nov 28, 07:47 MST
Investigating - We are aware that some Nextiva users are currently experiencing issues with their phone service. Our engineers are investigating, and we will provide updates as they become available.
Nov 28, 07:22 MST
Nov 27, 2016

No incidents reported.

Nov 26, 2016

No incidents reported.

Nov 25, 2016

No incidents reported.