All Systems Operational

About This Site

The Nextiva System Status provides real-time information on system performance. If there are any interruptions or delays, updates will be posted here.

Nextiva Office   Operational
90 days ago
100.0 % uptime
Today
Nextiva Call Center   Operational
90 days ago
100.0 % uptime
Today
Nextiva SIP Trunking   Operational
90 days ago
100.0 % uptime
Today
Nextiva App   Operational
90 days ago
100.0 % uptime
Today
Nextiva vFAX   Operational
90 days ago
100.0 % uptime
Today
Nextiva Drive   Operational
90 days ago
100.0 % uptime
Today
Nextiva Analytics   Operational
90 days ago
100.0 % uptime
Today
Nextiva Service CRM   Operational
90 days ago
100.0 % uptime
Today
Nextiva Surveys   Operational
90 days ago
100.0 % uptime
Today
Nextiva Chat   Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 20, 2018
Completed - The scheduled maintenance has been completed.
Jul 20, 14:23 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 11:30 MST
Scheduled - One of our offices is experiencing a power disconnection. As a result, wait times when calling our customer support team may be longer than usual. Please feel free to email support@nextiva.com for assistance.
Jul 20, 11:26 MST
Resolved - This incident has been resolved.
Jul 20, 11:03 MST
Investigating - A subset of Nextiva vFAX customers are currently experiencing issues with sending outbound faxes. Inbound faxing is fully functional. Our engineers are aware of the issue and are working to resolve it as soon as possible. Thank you for your patience.
Jul 20, 09:17 MST
Jul 19, 2018
Resolved - This incident has been resolved.
Jul 19, 16:31 MST
Investigating - A subset of Nextiva customers are currently unable to access Nextiva Analytics. Our engineers are aware of the issue and are working to resolve it as quickly as possible. Thank you for your patience.
Jul 19, 15:15 MST
Jul 18, 2018

No incidents reported.

Jul 17, 2018

No incidents reported.

Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018
Resolved - This incident has been resolved.
Jul 14, 08:55 MST
Investigating - A subset of Nextiva customers on our legacy platform are currently experiencing phone service issues. Our engineers are aware of the issue and are working to resolve it as soon as possible. Thank you for your patience.
Jul 14, 08:26 MST
Jul 13, 2018

No incidents reported.

Jul 12, 2018
Resolved - This incident has been resolved.
Jul 12, 13:20 MST
Monitoring - A subset of Nextiva customers on our legacy platform may be experiencing intermittent phone service issues. Our engineers are actively monitoring this to minimize and mitigate any additional impact to our customers. Thank you for your patience.
Jul 12, 10:56 MST
Investigating - A subset of Nextiva customers on our legacy platform are currently experiencing phone service issues. Our engineers are aware of the issue and are working to resolve it as soon as possible. Thank you for your patience.
Jul 12, 10:12 MST
Resolved - This incident has been resolved.
Jul 12, 09:18 MST
Investigating - A subset of Nextiva customers on our legacy platform are currently experiencing phone service issues. Our engineers are aware of the issue and are working to resolve it as soon as possible. Thank you for your patience.
Jul 12, 09:00 MST
Jul 11, 2018
Resolved - This incident has been resolved.
Jul 11, 10:25 MST
Investigating - A subset of Nextiva vFAX customers are currently experiencing issues with sending outbound faxes. Inbound faxing is fully functional. Our engineers are aware of the issue and are working to resolve it as soon as possible. Thank you for your patience.
Jul 11, 09:06 MST
Resolved - This incident has been resolved.
Jul 11, 08:47 MST
Investigating - A subset of Nextiva customers are currently unable to log in to the customer portal. Our engineers are aware of the issue and are working to resolve it as soon as possible. Thank you for your patience.
Jul 11, 08:02 MST
Resolved - This incident has been resolved.
Jul 11, 00:07 MST
Investigating - A subset of Nextiva customers are currently experiencing issues with their Nextiva services. Our engineers are actively working towards a resolution as quickly as possible. Thank you for your patience and we apologize for any inconvenience.
Jul 10, 23:24 MST
Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018
Resolved - This incident has been resolved.
Jul 6, 17:23 MST
Identified - This issue was caused by an outage with an Internet Service Provider (ISP) in California. Most Nextiva customers are currently reporting that their services are restored. This issue is unfortunately out of our control, however, our engineering team is monitoring and we'll share updates as we know more.
Jul 6, 17:12 MST
Investigating - A subset of Nextiva customers are currently experiencing issues with their Nextiva services. Our engineers are aware of the issue and are working to resolve it as quickly as possible. We'll post updates here as we receive them. Thank you for your patience.
Jul 6, 17:03 MST