Google Chrome Update
Identified - Google Chrome’s recent update (version 70 for Desktop) requires Flash to be manually enabled for usage. If you are a Nextiva vFAX customer utilizing vfax.nextiva.com, please follow these steps to enable Flash to ensure the portal displays properly: http://bit.ly/vFAX-flash
Sep 7, 16:26 MST

About This Site

The Nextiva System Status provides real-time information on system performance. If there are any interruptions or delays, updates will be posted here.

Uptime over the past 90 days. View historical uptime.
Nextiva Office   Operational
90 days ago
100.0 % uptime
Today
Nextiva Call Center   Operational
90 days ago
100.0 % uptime
Today
Nextiva SIP Trunking   Operational
90 days ago
100.0 % uptime
Today
Nextiva App   Operational
90 days ago
100.0 % uptime
Today
Nextiva vFAX   Operational
90 days ago
100.0 % uptime
Today
Nextiva Drive   Operational
90 days ago
100.0 % uptime
Today
Nextiva Analytics   Operational
90 days ago
100.0 % uptime
Today
Nextiva Service CRM   Operational
90 days ago
100.0 % uptime
Today
Nextiva Surveys   Operational
90 days ago
100.0 % uptime
Today
Nextiva Chat   Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 18, 2018

No incidents reported today.

Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018
Nextiva vFAX Portal Issue
Resolved - This incident has been resolved.
Sep 15, 13:08 MST
Identified - Nextiva vFAX customers are currently unable to access vfax.nextiva.com. Our team is aware of the issue and our engineers are working to resolve this as quickly as possible. In the meantime you can use the URL https://vfax.nextiva.com on Google Chrome or Firefox (with Flash enabled), or on Internet Explorer.
Sep 14, 20:48 MST
Sep 14, 2018
Nextiva Support + Hurricane Florence
Resolved - This incident has been resolved.
Sep 14, 19:29 MST
Monitoring - As Hurricane Florence approaches the East Coast, a number of our customers are in the path of the hurricane and may experience service issues from the severe weather. As a result, wait times when calling our customer support team may be longer than usual. Please feel free to email support@nextiva.com for assistance.
Sep 13, 13:22 MST
Sep 13, 2018
Nextiva Trunking Issues
Resolved - This incident has been resolved.
Sep 13, 11:01 MST
Update - A subset of Nextiva customers, mainly on the East Coast, are currently unable to access Nextiva portals and are experiencing issues with their phone service, including phone deregistrations and inbound call failure. Our engineers are seeing service degradation from East Coast ISPs that may be related to the storm. We are working to mitigate the issues to the best of our ability and will provide updates here as we receive them. Thank you for your patience.
Sep 13, 08:30 MST
Investigating - A subset of Nextiva Trunking customers are currently experiencing phone service issues. Our engineers are aware of the issue and are working to resolve it as soon as possible. Thank you for your patience.
Sep 13, 07:38 MST
Sep 12, 2018

No incidents reported.

Sep 11, 2018

No incidents reported.

Sep 10, 2018

No incidents reported.

Sep 9, 2018

No incidents reported.

Sep 8, 2018

No incidents reported.

Sep 6, 2018
Inbound Call Failure
Resolved - This incident has been resolved.
Sep 6, 09:18 MST
Monitoring - Our engineers implemented a fix for this issue and inbound calling is now functional. If you’re still experiencing issues, please contact our support team at (800) 285-7995 or support@nextiva.com.
Sep 5, 16:19 MST
Update - Our engineers implemented a fix for this issue and inbound calling is now functional. If you’re still experiencing issues, please contact our support team at (800) 285-7995 or support@nextiva.com.
Sep 5, 16:17 MST
Investigating - A subset of Nextiva customers are currently experiencing intermittent inbound call failures. Our engineers are working to resolve the issue as quickly as possible.
Sep 5, 14:08 MST
Sep 5, 2018
Inbound Call Failure
Resolved - This incident has been resolved.
Sep 5, 13:31 MST
Investigating - A subset of Nextiva customers are currently experiencing intermittent inbound call failures. Our engineers are working to resolve the issue as quickly as possible.
Sep 5, 11:43 MST
Inbound Call Failure
Resolved - This incident has been resolved.
Sep 5, 11:32 MST
Investigating - A subset of Nextiva customers are currently experiencing inbound call failures. Our engineers are working to resolve the issue as quickly as possible.
Sep 5, 11:04 MST
Sep 4, 2018

No incidents reported.

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