All Systems Operational

Uptime over the past 90 days. View historical uptime.
Nextiva Analytics Operational
90 days ago
100.0 % uptime
Today
Nextiva App Operational
90 days ago
100.0 % uptime
Today
Nextiva Call Center Operational
90 days ago
100.0 % uptime
Today
Nextiva Chat Operational
90 days ago
100.0 % uptime
Today
Nextiva Contact Center Operational
90 days ago
99.89 % uptime
Today
Nextiva CRM Operational
90 days ago
100.0 % uptime
Today
NextivaCX Operational
90 days ago
100.0 % uptime
Today
Nextiva Office Operational
90 days ago
100.0 % uptime
Today
NextivaONE Operational
90 days ago
99.83 % uptime
Today
NextOS Platform Operational
90 days ago
99.83 % uptime
Today
NEXT Operational
90 days ago
99.93 % uptime
Today
NEXT Calling Operational
90 days ago
99.86 % uptime
Today
NEXT SMS Operational
90 days ago
99.94 % uptime
Today
NEXT Email Operational
90 days ago
99.94 % uptime
Today
NEXT XBert AI Employee Operational
90 days ago
99.99 % uptime
Today
Nextiva Registration Operational
90 days ago
100.0 % uptime
Today
Nextiva SIP Trunking Operational
90 days ago
100.0 % uptime
Today
Nextiva Support Operational
90 days ago
100.0 % uptime
Today
Nextiva Surveys Operational
90 days ago
100.0 % uptime
Today
Nextiva vFAX Operational
90 days ago
100.0 % uptime
Today
XBert Operational
90 days ago
99.91 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 14, 2026

No incidents reported today.

Aug 13, 2026

NextivaONE and NextOS Platform Login/Access Issues
Resolved - All services have continued to remain stable after resolution actions. Incident is resolved.
Aug 13, 10:58 MST
Monitoring - We are continuing to see stability across the platform with core services. We remain monitoring to ensure full restoration across the platform.
Aug 13, 10:10 MST
Update - We are seeing continued success with login to applications and general navigation. Calling is working as intended but we are still observing impact with SMS and administration areas. We will continue to update through full resolution.
Aug 13, 09:32 MST
Update - We are continuing to see service restoration and are observing successful login and navigation through the applications. We remain engaged to ensure the stability of our services for full resolution.
Aug 13, 09:10 MST
Update - We are beginning to see some service recovery as engineers remain engaged working on resolution. At this time we are still seeing issues logging into impacted applications. We will continue to provide updates within 30 minutes or as the situation changes.
Aug 13, 08:32 MST
Update - Engineers continue to work on the fix for this issue. Next update will be within 30 minutes.
Aug 13, 07:49 MST
Identified - We have identified the issue and are currently working toward resolution. We will continue to provide updates within 30 minutes.
Aug 13, 06:59 MST
Investigating - We are are currently aware of an issue impacting users ability to login and use NexitvaONE and the NextOS Platform. Engineers are engaged and working toward a resolution. Next update will be within 30 minutes.
Aug 13, 06:16 MST

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

Nextiva Contact Center Login Issues
Resolved - This incident has been resolved.
Aug 7, 11:55 MST
Update - We are continuing to monitor for any further issues.
Aug 7, 11:12 MST
Monitoring - We are now seeing continued successful logins and will monitor for full resolution. If users are still experiencing an issue, please hard refresh the individual browser and/or clear cache and cookies.
Aug 7, 11:11 MST
Identified - We have started seeing some successful logins as engineers remain engaged working to resolve the issue. We will continue to update through resolution.
Aug 7, 10:39 MST
Update - Engineers remain engaged working to resolve the issue. We are seeing alternative login urls work in the meantime as a workaround until we resolve the primary cause.
Aug 7, 09:53 MST
Investigating - We are are actively engaged and working to resolve the issue with customers logging in to Nextiva.thrio.com. Next update will be within 15 minutes.
Aug 7, 09:21 MST

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

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