All Systems Operational
Nextiva Office Operational
90 days ago
99.9 % uptime
Today
Nextiva CRM Operational
90 days ago
100.0 % uptime
Today
Nextiva Analytics Operational
90 days ago
100.0 % uptime
Today
Nextiva Surveys Operational
90 days ago
100.0 % uptime
Today
Nextiva Chat Operational
90 days ago
100.0 % uptime
Today
Nextiva App Operational
90 days ago
100.0 % uptime
Today
Nextiva Call Center Operational
90 days ago
100.0 % uptime
Today
Nextiva SIP Trunking Operational
90 days ago
100.0 % uptime
Today
Nextiva vFAX Operational
90 days ago
99.82 % uptime
Today
Nextiva Drive Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
May 22, 2019

No incidents reported today.

May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019
Resolved - This incident has been resolved.
May 19, 11:10 MST
Investigating - A subset of Nextiva App users on IOS mobile devices (iPhones, iPads) are not receiving calls through the app when the app is not focused on their phone, this includes being on another app, or having their phone’s screen asleep. Our engineers are aware of this and are working to resolve it as soon as possible. This does not affect the ability to place calls using the Nextiva App, or Nextiva App users on Android Devices. Thank you for your patience.
May 19, 10:09 MST
May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019
Completed - The scheduled maintenance has been completed.
May 12, 05:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 22:00 MST
Scheduled - We will be performing maintenance to our systems on Saturday, 5/11/2019, for approximately seven hours, beginning at 9:00PM (PST) and ending at 4:00AM (PST). Call functionality will be fully operational during this time, however, customers will be unable to log in to the NextOS Portal for up to three hours during this window. All portals and features will be accessible and fully functional once maintenance has concluded.
May 3, 11:13 MST
May 11, 2019
Completed - The scheduled maintenance has been completed.
May 11, 05:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 22:00 MST
Scheduled - We will be performing maintenance to our systems on Friday, 5/10/2019, for approximately seven hours, beginning at 9:00PM (PST) and ending at 4:00AM (PST). Call functionality will be fully operational during this time, however, customers will be unable to log in to the NextOS Portal for up to three hours during this window. All portals and features will be accessible and fully functional once maintenance has concluded.
May 3, 11:12 MST
May 9, 2019

No incidents reported.

May 8, 2019
Resolved - This incident has been resolved.
May 8, 18:13 MST
Identified - Queued faxes are still being processed at a delay, but we are catching up. Our engineers are still working to resolve this as soon as possible.
May 8, 17:01 MST
Update - Faxes are no longer receiving errors when being sent. All faxes sent after 7:14 AM were placed in a queue to be processed. There is currently a significant delay between attempting to send a fax, and it being processed and delivered. Our engineers are still working to resolve this as soon as possible.
May 8, 08:58 MST
Investigating - A subset of Nextiva vFAX customers are experiencing issues sending faxes, resulting in an error code 6100. Inbound faxes are having no issues at this point in time. Our engineers are aware of this and are working to resolve it as soon as possible. Thank you for your patience.
May 8, 07:01 MST