Resolved -
This incident has been resolved.
Jan 27, 10:58 MST
Monitoring -
Engineers have resolved the issue, and logins are working as intended through the Nextos Platform. We will continue to monitor this to ensure a complete resolution.
Jan 27, 10:29 MST
Update -
Engineers continue investigating latency and login issues for the NextOS Platform. We will continue to update you as our teams are actively working to resolve the issue as quickly as possible.
Jan 27, 09:58 MST
Update -
Users are able to successfully log into the Nextiva Contact Center.
Engineers are investigating reports of latency and login issues for NextOS Platform.
Jan 27, 09:30 MST
Update -
Some users are experiencing issues logging into the NextOS and Nextiva Contact Center platforms. Engineers are engaged and investigating.
Jan 27, 09:23 MST
Update -
We are continuing to investigate this issue.
Jan 27, 09:17 MST
Investigating -
Some users are currently experiencing issues logging into the Nextiva Contact Center platform. Engineers are engaged and investigating.
Jan 27, 09:17 MST