In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 2022 - 17:00 MST
Sep 30, 2022 - 17:00 MST
Update - We will be undergoing scheduled maintenance during this time. You should be able to place and receive calls, text messages, and faxes as normal. However, you will not be able to access the portal or make administrative changes during the maintenance window.
Scheduled - The Nextiva Engineering Team will be performing maintenance on Friday, September 30th at 5:00 pm MST until Monday, October 3rd at 7:00 am MST. During the maintenance period, you will be unable to log in and make changes within your Nextiva portal, including the ability to process any payments or add additional lines, users, or features to your account.
Nextiva Office
Under Maintenance
Nextiva CRM
Under Maintenance
Nextiva Analytics
Under Maintenance
Nextiva Surveys
Under Maintenance
Nextiva Chat
Operational
Nextiva App
Operational
Nextiva Call Center
Under Maintenance
Nextiva SIP Trunking
Operational
Nextiva vFAX
Operational
Cospace
?
Operational
NextivaONE
Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled maintenance for subset of customers
Oct 3, 2022 21:00 - Oct 4, 2022 04:00 MST
The Nextiva Engineering Team will be performing standard server maintenance on Monday, October 3 at 9:00pm PDT and end on October 4 at 4:00am PDT. You should have received an email with the exact dates that your account will be impacted.
During the maintenance period, you will be unable to log in and make changes within your Nextiva Portal, your Nextiva Call Center dashboard, or your Nextiva App. If you use the App as your primary method of making or receiving phone calls, please be logged in prior to the maintenance start. If you are assigned to a call center queue, you will be unable to log in or out during the maintenance window, including the ability to change your ACD status. Be sure to log in and update your ACD status prior to the maintenance window to receive calls from the queue. International dialing will be temporarily unavailable.
Posted on Aug 29, 2022 - 12:25 MST
During the maintenance period, you will be unable to log in and make changes within your Nextiva Portal, your Nextiva Call Center dashboard, or your Nextiva App. If you use the App as your primary method of making or receiving phone calls, please be logged in prior to the maintenance start. If you are assigned to a call center queue, you will be unable to log in or out during the maintenance window, including the ability to change your ACD status. Be sure to log in and update your ACD status prior to the maintenance window to receive calls from the queue. International dialing will be temporarily unavailable.
Posted on Aug 29, 2022 - 12:25 MST
Scheduled maintenance for subset of customers
Oct 4, 2022 21:00 - Oct 5, 2022 04:00 MST
The Nextiva Engineering Team will be performing standard server maintenance on Tuesday, October 4 at 9:00pm PDT and end on October 5 at 4:00am PDT. You should have received an email with the exact dates that your account will be impacted.
During the maintenance period, you will be unable to log in and make changes within your Nextiva Portal, your Nextiva Call Center dashboard, or your Nextiva App. If you use the App as your primary method of making or receiving phone calls, please be logged in prior to the maintenance start. If you are assigned to a call center queue, you will be unable to log in or out during the maintenance window, including the ability to change your ACD status. Be sure to log in and update your ACD status prior to the maintenance window to receive calls from the queue. International dialing will be temporarily unavailable.
Posted on Aug 29, 2022 - 12:27 MST
During the maintenance period, you will be unable to log in and make changes within your Nextiva Portal, your Nextiva Call Center dashboard, or your Nextiva App. If you use the App as your primary method of making or receiving phone calls, please be logged in prior to the maintenance start. If you are assigned to a call center queue, you will be unable to log in or out during the maintenance window, including the ability to change your ACD status. Be sure to log in and update your ACD status prior to the maintenance window to receive calls from the queue. International dialing will be temporarily unavailable.
Posted on Aug 29, 2022 - 12:27 MST
Scheduled maintenance for subset of customers
Oct 6, 2022 21:00 - Oct 7, 2022 04:00 MST
The Nextiva Engineering Team will be performing standard server maintenance on Thursday, October 6 at 9:00pm PDT and end on October 7 at 4:00am PDT. You should have received an email with the exact dates that your account will be impacted.
During the maintenance period, you will be unable to log in and make changes within your Nextiva Portal, your Nextiva Call Center dashboard, or your Nextiva App. If you use the App as your primary method of making or receiving phone calls, please be logged in prior to the maintenance start. If you are assigned to a call center queue, you will be unable to log in or out during the maintenance window, including the ability to change your ACD status. Be sure to log in and update your ACD status prior to the maintenance window to receive calls from the queue. International dialing will be temporarily unavailable.
Posted on Aug 29, 2022 - 12:30 MST
During the maintenance period, you will be unable to log in and make changes within your Nextiva Portal, your Nextiva Call Center dashboard, or your Nextiva App. If you use the App as your primary method of making or receiving phone calls, please be logged in prior to the maintenance start. If you are assigned to a call center queue, you will be unable to log in or out during the maintenance window, including the ability to change your ACD status. Be sure to log in and update your ACD status prior to the maintenance window to receive calls from the queue. International dialing will be temporarily unavailable.
Posted on Aug 29, 2022 - 12:30 MST
Scheduled maintenance for subset of customers
Oct 10, 2022 21:00 - Oct 11, 2022 04:00 MST
The Nextiva Engineering Team will be performing standard server maintenance on Monday, October 10 at 9:00pm PDT and end on October 11 at 4:00am PDT. You should have received an email with the exact dates that your account will be impacted.
During the maintenance period, you will be unable to log in and make changes within your Nextiva Portal, your Nextiva Call Center dashboard, or your Nextiva App. If you use the App as your primary method of making or receiving phone calls, please be logged in prior to the maintenance start. If you are assigned to a call center queue, you will be unable to log in or out during the maintenance window, including the ability to change your ACD status. Be sure to log in and update your ACD status prior to the maintenance window to receive calls from the queue. International dialing will be temporarily unavailable.
Posted on Aug 29, 2022 - 12:31 MST
During the maintenance period, you will be unable to log in and make changes within your Nextiva Portal, your Nextiva Call Center dashboard, or your Nextiva App. If you use the App as your primary method of making or receiving phone calls, please be logged in prior to the maintenance start. If you are assigned to a call center queue, you will be unable to log in or out during the maintenance window, including the ability to change your ACD status. Be sure to log in and update your ACD status prior to the maintenance window to receive calls from the queue. International dialing will be temporarily unavailable.
Posted on Aug 29, 2022 - 12:31 MST
Scheduled maintenance for subset of customers
Oct 11, 2022 21:00 - Oct 12, 2022 04:00 MST
The Nextiva Engineering Team will be performing standard server maintenance on Tuesday, October 11 at 9:00pm PDT and end on October 12 at 4:00am PDT. You should have received an email with the exact dates that your account will be impacted.
During the maintenance period, you will be unable to log in and make changes within your Nextiva Portal, your Nextiva Call Center dashboard, or your Nextiva App. If you use the App as your primary method of making or receiving phone calls, please be logged in prior to the maintenance start. If you are assigned to a call center queue, you will be unable to log in or out during the maintenance window, including the ability to change your ACD status. Be sure to log in and update your ACD status prior to the maintenance window to receive calls from the queue. International dialing will be temporarily unavailable.
Posted on Aug 29, 2022 - 12:33 MST
During the maintenance period, you will be unable to log in and make changes within your Nextiva Portal, your Nextiva Call Center dashboard, or your Nextiva App. If you use the App as your primary method of making or receiving phone calls, please be logged in prior to the maintenance start. If you are assigned to a call center queue, you will be unable to log in or out during the maintenance window, including the ability to change your ACD status. Be sure to log in and update your ACD status prior to the maintenance window to receive calls from the queue. International dialing will be temporarily unavailable.
Posted on Aug 29, 2022 - 12:33 MST
Scheduled maintenance for subset of customers
Oct 13, 2022 21:00 - Oct 14, 2022 04:00 MST
The Nextiva Engineering Team will be performing standard server maintenance on Thursday, October 13 at 9:00pm PDT and end on October 14 at 4:00am PDT. You should have received an email with the exact dates that your account will be impacted.
During the maintenance period, you will be unable to log in and make changes within your Nextiva Portal, your Nextiva Call Center dashboard, or your Nextiva App. If you use the App as your primary method of making or receiving phone calls, please be logged in prior to the maintenance start. If you are assigned to a call center queue, you will be unable to log in or out during the maintenance window, including the ability to change your ACD status. Be sure to log in and update your ACD status prior to the maintenance window to receive calls from the queue. International dialing will be temporarily unavailable.
Posted on Aug 29, 2022 - 12:34 MST
During the maintenance period, you will be unable to log in and make changes within your Nextiva Portal, your Nextiva Call Center dashboard, or your Nextiva App. If you use the App as your primary method of making or receiving phone calls, please be logged in prior to the maintenance start. If you are assigned to a call center queue, you will be unable to log in or out during the maintenance window, including the ability to change your ACD status. Be sure to log in and update your ACD status prior to the maintenance window to receive calls from the queue. International dialing will be temporarily unavailable.
Posted on Aug 29, 2022 - 12:34 MST