Identified - The issue has been identified and a fix is being implemented.
May 21, 2026 - 11:02 MST
Investigating - A subset of NEXT customers are experiencing inbound and outbound call issues. Engineers are engaged and working toward a resolution.
May 21, 2026 - 10:39 MST
Nextiva Analytics Operational
90 days ago
100.0 % uptime
Today
Nextiva App Operational
90 days ago
100.0 % uptime
Today
Nextiva Call Center Operational
90 days ago
100.0 % uptime
Today
Nextiva Chat Operational
90 days ago
100.0 % uptime
Today
Nextiva Contact Center Operational
90 days ago
100.0 % uptime
Today
Nextiva CRM Operational
90 days ago
100.0 % uptime
Today
NextivaCX Operational
90 days ago
100.0 % uptime
Today
Nextiva Office Operational
90 days ago
100.0 % uptime
Today
NextivaONE Operational
90 days ago
100.0 % uptime
Today
NextOS Platform Operational
90 days ago
100.0 % uptime
Today
Nextiva Registration Operational
90 days ago
100.0 % uptime
Today
Nextiva SIP Trunking Operational
90 days ago
100.0 % uptime
Today
Nextiva Support Operational
90 days ago
100.0 % uptime
Today
Nextiva Surveys Operational
90 days ago
100.0 % uptime
Today
Nextiva vFAX Operational
90 days ago
99.96 % uptime
Today
NEXT Major Outage
90 days ago
98.22 % uptime
Today
NEXT Calling Major Outage
90 days ago
98.22 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Upcoming maintenance to Nextiva service May 21, 2026 21:00-21:30 MST

The Nextiva Engineering Team will be performing required maintenance to ensure the health and stability of our servers. The maintenance is scheduled for 30 minutes and will start on May 21st, 2026, at 9:00 p.m. MST. During the maintenance period, you will be unable to make user changes within your Nextiva account. The NextivaONE app will continue to log in normally while updates to user profiles will be temporarily unavailable during scheduled maintenance.
Posted on May 20, 2026 - 11:18 MST
May 21, 2026

Unresolved incident: NEXT Calling Issues.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.