Continued Upgrades to Nextiva Voice
Monitoring - Nextiva is upgrading your Nextiva Voice service. On Friday, October 26, 2018 and Saturday, October 27, 2018 between the hours of 9:00PM and 4:00AM PDT, the Nextiva Voice Portal will be unavailable, although you will be able to place and receive calls normally.

All Nextiva Voice customers will benefit from our ability to provide new and exciting features and products.
Oct 19, 10:06 MST
Google Chrome Update
Identified - Google Chrome’s recent update (version 70 for Desktop) requires Flash to be manually enabled for usage. If you are a Nextiva vFAX customer utilizing vfax.nextiva.com, please follow these steps to enable Flash to ensure the portal displays properly: http://bit.ly/vFAX-flash
Sep 7, 16:26 MST
Uptime over the past 90 days. View historical uptime.
Nextiva Office   Operational
90 days ago
100.0 % uptime
Today
Nextiva Call Center   Operational
90 days ago
100.0 % uptime
Today
Nextiva SIP Trunking   Operational
90 days ago
100.0 % uptime
Today
Nextiva App   Operational
90 days ago
100.0 % uptime
Today
Nextiva vFAX   Operational
90 days ago
100.0 % uptime
Today
Nextiva Drive   Operational
90 days ago
100.0 % uptime
Today
Nextiva Analytics   Operational
90 days ago
100.0 % uptime
Today
Nextiva Service CRM   Operational
90 days ago
100.0 % uptime
Today
Nextiva Surveys   Operational
90 days ago
100.0 % uptime
Today
Nextiva Chat   Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 20, 2018

No incidents reported today.

Oct 18, 2018
Nextiva Analytics Call Data Delay
Resolved - This incident has been resolved.
Oct 18, 08:47 MST
Investigating - A subset of Nextiva Analytics customers are currently experiencing a delay in call data processing. All customers are still able to make and receive phone calls, and use the portals normally. We apologize for this inconvenience. Our engineers are aware and working to correct this as soon as possible.
Oct 17, 15:18 MST
Oct 16, 2018

No incidents reported.

Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018
Nextiva Analytics Call Data Delay
Resolved - This incident has been resolved.
Oct 13, 10:29 MST
Identified - A subset of Nextiva Analytics customers are still experiencing a delay in the appearance of their call data. Our engineers have identified the issue and are processing the backlogged call data. Customers are still able to make and receive phone calls, and use the portals normally. We apologize for this inconvenience.
Oct 11, 08:45 MST
Investigating - A subset of Nextiva Analytics customers are currently experiencing a delay in call data processing. All customers are still able to make and receive phone calls, and use the portals normally. We apologize for this inconvenience. Our engineers are aware and working to correct this as soon as possible.
Oct 10, 12:17 MST
Oct 12, 2018

No incidents reported.

Oct 9, 2018

No incidents reported.

Oct 8, 2018
Nextiva Portal Issues
Resolved - This incident has been resolved.
Oct 8, 09:13 MST
Investigating - A subset of Nextiva customers are currently unable to log in to the customer portal. Our engineers are aware of the issue and are working to resolve it as soon as possible. Thank you for your patience.
Oct 8, 07:17 MST
Audio Quality Issue
Resolved - This incident has been resolved.
Oct 8, 09:13 MST
Update - We are continuing to investigate this issue.
Oct 8, 09:13 MST
Investigating - A subset of Nextiva customers may be experiencing audio quality issues both on the phone and with previously recorded messages, such as voicemail or auto-attendant greetings. Our engineers are aware of the issue and are working to resolve it as soon as possible. Thank you for your patience.
Oct 8, 07:17 MST
Oct 7, 2018

No incidents reported.

Oct 6, 2018

No incidents reported.

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