In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 16:00 MST
Scheduled - We will be performing scheduled maintenance to our call recording service on Saturday, April 17, 2021 beginning at 4:00 pm PDT and ending Sunday, March 18th, 2021 at 4:00 pm PDT. Some customers will not be able to access the call recording portal during this time; however, all calls will still be recorded.
Nextiva Office Under Maintenance
90 days ago
99.97 % uptime
Today
Nextiva CRM Operational
90 days ago
100.0 % uptime
Today
Nextiva Analytics Operational
90 days ago
100.0 % uptime
Today
Nextiva Surveys Operational
90 days ago
100.0 % uptime
Today
Nextiva Chat Operational
90 days ago
100.0 % uptime
Today
Nextiva App Operational
90 days ago
100.0 % uptime
Today
Nextiva Call Center Operational
90 days ago
100.0 % uptime
Today
Nextiva SIP Trunking Operational
90 days ago
100.0 % uptime
Today
Nextiva vFAX Operational
90 days ago
100.0 % uptime
Today
Cospace ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 18, 2021

No incidents reported today.

Apr 17, 2021
Resolved - This incident has been resolved.
Apr 17, 11:27 MST
Identified - The issue has been identified and our teams are working to resolve as soon as possible.
Apr 17, 08:55 MST
Investigating - A subset of Nextiva customers are currently unable to log in to the Nextiva App on Windows. Our engineers are aware of this and are working to resolve it as soon as possible. Thank you for your patience.
Apr 17, 07:38 MST
Apr 16, 2021

No incidents reported.

Apr 15, 2021
Resolved - This incident has been resolved.
Apr 15, 09:48 MST
Investigating - A subset of Nextiva customers are currently experiencing issues with Nextiva CRM. Our engineers are aware of this and are working toward its resolution.
Apr 15, 09:34 MST
Apr 14, 2021

No incidents reported.

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021
Completed - The scheduled maintenance has been completed.
Apr 10, 01:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 21:00 MST
Scheduled - We will be performing maintenance to our systems on Friday, April 9th, for approximately four hours, beginning at 9:00 pm PDT and ending at 1:00 am PDT. Call and fax functionality will be fully operational for Nextiva Voice and vFAX customers during this time; however, customers will be unable to log in to the NextOS Platform or Nextiva vFAX Portals at the beginning and end of the maintenance window. Customers on our legacy voice and trunking systems will not be able to make calls or access their portal at the beginning and end of the maintenance window.

Customers with call centers are recommended to CLICK HERE to view a help article on maintaining your agents' ACD States without using the Nextiva Voice Portal. All portals and features will be accessible and fully functional once maintenance has concluded.
Mar 24, 13:08 MST
Apr 9, 2021
Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.