All Systems Operational
Nextiva Office Operational
90 days ago
99.96 % uptime
Today
Nextiva CRM Operational
90 days ago
100.0 % uptime
Today
Nextiva Analytics Operational
90 days ago
100.0 % uptime
Today
Nextiva Surveys Operational
90 days ago
100.0 % uptime
Today
Nextiva Chat Operational
90 days ago
100.0 % uptime
Today
Nextiva App Operational
90 days ago
100.0 % uptime
Today
Nextiva Call Center Operational
90 days ago
100.0 % uptime
Today
Nextiva SIP Trunking Operational
90 days ago
100.0 % uptime
Today
Nextiva vFAX Operational
90 days ago
99.82 % uptime
Today
Nextiva Drive Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jul 19, 2019
Resolved - This incident has been resolved.
Jul 19, 09:27 MST
Investigating - A subset of Nextiva Voice customers on our legacy platform are receiving error messages when attempting password resets, editing administrators, or editing numbers on Auto Attendants. Our engineers are aware of this and are working to resolve it as soon as possible. Thank you for your patience.
Jul 19, 08:31 MST
Jul 18, 2019
Resolved - This incident has been resolved.
Jul 18, 07:31 MST
Update - A subset of Nextiva Voice customers cannot save changes to their account, or utilize presence features. If those customers also have Nextiva Call Centers, they are also experiencing queued calls not being offered to agents and agents receiving calls while already on a call. Our engineers are aware of this and are working to resolve it as soon as possible. This does not affect the ability to place calls or receive calls outside of a call center queue. Thank you for your patience.
Jul 17, 17:20 MST
Update - A subset of Nextiva Voice customers cannot save changes to their account. If those customers also have Nextiva Call Centers, they are also experiencing queued calls not being offered to agents, agents receiving calls while already on a call, and agent presence not displaying for Supervisors. Our engineers are aware of this and are working to resolve it as soon as possible. This does not affect the ability to place calls or receive calls outside of a call center queue. Thank you for your patience.
Jul 17, 15:02 MST
Investigating - A subset of Nextiva Call Center customers are experiencing queued calls not being offered to agents, agents receiving calls while already on a call, and agent presence not displaying for Supervisors. Our engineers are aware of this and are working to resolve it as soon as possible. This does not affect the ability to place calls or receive calls outside of a call center queue. Thank you for your patience.
Jul 17, 13:22 MST
Jul 16, 2019

No incidents reported.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019
Resolved - This incident has been resolved.
Jul 11, 11:16 MST
Investigating - A subset of Nextiva Voice customers are not receiving calls to some of their phone numbers. Our engineers are aware of this and are working to resolve it as soon as possible. This does not affect the ability to place calls. Thank you for your patience.
Jul 11, 11:06 MST
Resolved - This incident has been resolved.
Jul 11, 08:18 MST
Investigating - A subset of Nextiva Voice customers are receiving error messages when attempting to make changes to their users in the Nextiva Voice Portal using the Google Chrome browser. Our engineers are aware of this and are working to resolve it as soon as possible. In the meantime clearing your browser’s cache and cookies should resolve the issue on that browser.
Jul 11, 07:30 MST
Resolved - This incident has been resolved.
Jul 11, 08:18 MST
Investigating - A subset of Nextiva Voice customers are experiencing outbound call failures to some phone numbers, mostly international phone numbers. Our engineers are aware of this and are working to resolve it as soon as possible. This does not affect the ability to receive calls. Thank you for your patience.
Jul 11, 07:12 MST
Jul 10, 2019

No incidents reported.

Jul 9, 2019

No incidents reported.

Jul 8, 2019

No incidents reported.

Jul 7, 2019

No incidents reported.

Jul 6, 2019

No incidents reported.

Jul 5, 2019

No incidents reported.