Resolved -
This incident has been resolved.
May 21, 14:02 MST
Monitoring -
We continue to see full functionality of core services and will continue to monitor for full resolution.
May 21, 13:30 MST
Update -
While final resolution steps are still underway we are seeing restoration of core services and confirm calling, sms, and email working as intended. We will continue updates through full resolution.
May 21, 13:19 MST
Update -
Engineers are in the final stages of implementing a resolution. We appreciate your patience as we work to restore full service.
May 21, 12:53 MST
Update -
Engineers continue to working on the fix for this issue. We have identified additional impact in SMS and Email and will continue to update as the issue progresses.
May 21, 12:19 MST
Update -
We are continuing to work on a fix for this issue.
May 21, 11:51 MST
Update -
We are continuing to work on the fix for this issue.
May 21, 11:32 MST
Identified -
The issue has been identified and a fix is being implemented.
May 21, 11:02 MST
Investigating -
A subset of NEXT customers are experiencing inbound and outbound call issues. Engineers are engaged and working toward a resolution.
May 21, 10:39 MST