All Systems Operational

Nextiva Analytics Operational
Nextiva App Operational
Nextiva Call Center Operational
Nextiva Chat Operational
Nextiva Contact Center Operational
Nextiva CRM Operational
NextivaCX Operational
Nextiva Office Operational
NextivaONE Operational
NextOS Platform Operational
NEXT Operational
NEXT Calling Operational
NEXT SMS Operational
NEXT Email Operational
NEXT XBert AI Employee Operational
Nextiva Registration Operational
Nextiva SIP Trunking Operational
Nextiva Support Operational
Nextiva Surveys Operational
Nextiva vFAX Operational
XBert Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 27, 2026

Completed - The scheduled maintenance has been completed.
Sep 27, 04:00 MST
Update - The planned maintenance on the vFax platform is taking longer than anticipated and has been extended through September 27, 2026, at 3:30 a.m. MST.

During this extended maintenance window, the vFax portal will remain unavailable, and users will be unable to log in, send faxes, or receive faxes. The Nextiva Engineering Team is actively working to complete the maintenance and restore normal service as quickly as possible.

No data loss is expected. We appreciate your patience and understanding while we complete this work.

Sep 26, 22:36 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 18:00 MST
Scheduled - The Nextiva Engineering Team will be performing planned maintenance on the vFax platform from September 26, 2026, at 6:00 p.m. MST through September 27, 2026, at 1:00 a.m. MST. During the maintenance window, the vFax portal will be unavailable and users will be unable to log in, send faxes, or receive faxes. No data loss is expected, and normal service will resume upon completion of the maintenance.
Sep 9, 15:43 MST

Sep 26, 2026

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

Resolved - This incident has been resolved
Sep 18, 07:41 MST
Identified - A subset of users are experiencing issues logging into their Nextiva call center account via username. Engineers are engaged and currently working on resolution. Users can login via email as a workaround until this issue is resolved
Sep 18, 07:34 MST

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.