This incident has been resolved.
May 8, 18:13 MST
Queued faxes are still being processed at a delay, but we are catching up. Our engineers are still working to resolve this as soon as possible.
May 8, 17:01 MST
Faxes are no longer receiving errors when being sent. All faxes sent after 7:14 AM were placed in a queue to be processed. There is currently a significant delay between attempting to send a fax, and it being processed and delivered. Our engineers are still working to resolve this as soon as possible.
May 8, 08:58 MST
A subset of Nextiva vFAX customers are experiencing issues sending faxes, resulting in an error code 6100. Inbound faxes are having no issues at this point in time. Our engineers are aware of this and are working to resolve it as soon as possible. Thank you for your patience.
May 8, 07:01 MST