All Systems Operational

Uptime over the past 90 days. View historical uptime.
Nextiva Analytics Operational
90 days ago
100.0 % uptime
Today
Nextiva App Operational
90 days ago
100.0 % uptime
Today
Nextiva Call Center Operational
90 days ago
100.0 % uptime
Today
Nextiva Chat Operational
90 days ago
100.0 % uptime
Today
Nextiva Contact Center Operational
90 days ago
99.97 % uptime
Today
Nextiva CRM Operational
90 days ago
100.0 % uptime
Today
NextivaCX Operational
90 days ago
100.0 % uptime
Today
Nextiva Office Operational
90 days ago
100.0 % uptime
Today
NextivaONE Operational
90 days ago
99.89 % uptime
Today
NextOS Platform Operational
90 days ago
99.91 % uptime
Today
Nextiva Registration Operational
90 days ago
100.0 % uptime
Today
Nextiva SIP Trunking Operational
90 days ago
100.0 % uptime
Today
Nextiva Support Operational
90 days ago
99.99 % uptime
Today
Nextiva Surveys Operational
90 days ago
100.0 % uptime
Today
Nextiva vFAX Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Upcoming maintenance to Nextiva service Feb 13, 2026 23:00-23:30 MST

The Nextiva Engineering Team will perform the required maintenance to ensure the health and stability of our servers. The maintenance is scheduled for 30 minutes and will start on Feb 13th at 11:00 p.m. MST. During the maintenance period, you will be unable to log in and make changes within your Nextiva account. The app will be unavailable for approximately 30 minutes starting at 11:00 pm. If you are assigned to a call center queue, you will be unable to log in or out during the maintenance window, including the ability to change your ACD status. Be sure to log in and update your ACD status prior to the maintenance window to receive calls from the queue.
Posted on Jan 15, 2026 - 15:06 MST
Feb 4, 2026
Nextiva Contact Center Calling Issues
Resolved - This Incident has been resolved.
Feb 4, 17:52 MST
Monitoring - Impacted services have recovered, and we are monitoring to ensure full resolution. At this time, Nextiva Contact Center customers can place and receive calls as intended.
Feb 4, 17:29 MST
Identified - A subset of our customers are experiencing issues placing and receiving calls within Nextiva Contact Center. Engineers are engaged and investigating the issue.

This issue is also impacting Nextiva's primary support line. If you require assistance, please reach out via chat.
Feb 4, 17:04 MST
Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026
Nextiva Contact Center Calling Issues
Resolved - After monitoring, we have confirmed that all core services are functioning as intended and that there are no further issues. Incident is resolved.
Jan 30, 11:37 MST
Monitoring - A change has been implimented and we are monitoring the results. We are seeing recovery of most core functionalities for the impacted subset and will continue to monitor to ensure full resolution.
Jan 30, 11:23 MST
Identified - A subset of Nextiva Contact Center customers are experiencing issues placing and receiving calls, along with handling workitems via ACD. Engineers are engaged and investigating the issue.
Jan 30, 10:56 MST
Nextiva Contact Center Client Issues
Resolved - A fix has been implemented and impact has been mitigated. The incident is resolved.
Jan 30, 09:39 MST
Investigating - A subset of users are experiencing issues navigating the application, making and receiving calls, and handling work items via ACD. Engineers are engaged and looking at the issue.
Jan 30, 09:24 MST
Jan 29, 2026
Nextiva Contact Center Calling Issues
Resolved - This incident has been resolved.
Jan 29, 12:03 MST
Monitoring - A fix has been implimented and we are monitoring the results. At this time, we are observing that impacted users are able to place and receive calls as intended.
Jan 29, 11:26 MST
Update - We are seeing improvements in systems and services for some of the affected users. Engineers continue work on the fix to address all impacted users.
Jan 29, 11:14 MST
Update - Engineers are actively implementing the fix for this issue. We will continue to send updates within 30 minutes or as new information is available.
Jan 29, 10:34 MST
Update - We are continuing to work on a fix for this issue. Our next update will be within the next 30 minutes.
Jan 29, 09:53 MST
Identified - This issue has been identified, and teams are working on implementing a fix.
Jan 29, 09:04 MST
Investigating - A subset of Nextiva Contact Center users are experiencing issues placing and receiving calls. Engineers are engaged and investigating the issue.
Jan 29, 08:48 MST
Jan 28, 2026
Nextiva Contact Center Login Issues
Resolved - This incident has been resolved, and logins are working as intended.
Jan 28, 18:25 MST
Identified - The issue has been identified, and engineers are developing a plan to implement the fix.

Next update will be within 30 minutes.
Jan 28, 18:06 MST
Investigating - A subset of users are experiencing issues logging into their Nextiva Contact Centers. Engineers are engaged and investigating the issue.
Jan 28, 17:35 MST
Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

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