Identified - The issue has been identified and a fix is being implemented.
May 21, 2026 - 11:02 MST
Investigating - A subset of NEXT customers are experiencing inbound and outbound call issues. Engineers are engaged and working toward a resolution.
May 21, 2026 - 10:39 MST
Nextiva Analytics
Operational
90 days ago
100.0
% uptime
Today
Nextiva App
Operational
90 days ago
100.0
% uptime
Today
Nextiva Call Center
Operational
90 days ago
100.0
% uptime
Today
Nextiva Chat
Operational
90 days ago
100.0
% uptime
Today
Nextiva Contact Center
Operational
90 days ago
100.0
% uptime
Today
Nextiva CRM
Operational
90 days ago
100.0
% uptime
Today
NextivaCX
Operational
90 days ago
100.0
% uptime
Today
Nextiva Office
Operational
90 days ago
100.0
% uptime
Today
NextivaONE
Operational
90 days ago
100.0
% uptime
Today
NextOS Platform
Operational
90 days ago
100.0
% uptime
Today
Nextiva Registration
Operational
90 days ago
100.0
% uptime
Today
Nextiva SIP Trunking
Operational
90 days ago
100.0
% uptime
Today
Nextiva Support
Operational
90 days ago
100.0
% uptime
Today
Nextiva Surveys
Operational
90 days ago
100.0
% uptime
Today
Nextiva vFAX
Operational
90 days ago
99.96
% uptime
Today
NEXT
Major Outage
90 days ago
98.22
% uptime
Today
NEXT Calling
Major Outage
90 days ago
98.22
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
The Nextiva Engineering Team will be performing required maintenance to ensure the health and stability of our servers. The maintenance is scheduled for 30 minutes and will start on May 21st, 2026, at 9:00 p.m. MST. During the maintenance period, you will be unable to make user changes within your Nextiva account. The NextivaONE app will continue to log in normally while updates to user profiles will be temporarily unavailable during scheduled maintenance. Posted on
May 20, 2026 - 11:18 MST