All Systems Operational
Nextiva Office   Operational
90 days ago
100.0 % uptime
Today
Nextiva Call Center   Operational
90 days ago
100.0 % uptime
Today
Nextiva SIP Trunking   Operational
90 days ago
100.0 % uptime
Today
Nextiva App   Operational
90 days ago
100.0 % uptime
Today
Nextiva vFAX   Operational
90 days ago
100.0 % uptime
Today
Nextiva Drive   Operational
90 days ago
100.0 % uptime
Today
Nextiva Analytics   Operational
90 days ago
100.0 % uptime
Today
Nextiva Service CRM   Operational
90 days ago
100.0 % uptime
Today
Nextiva Surveys   Operational
90 days ago
100.0 % uptime
Today
Nextiva Chat   Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 16, 2019

No incidents reported today.

Feb 15, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019
Resolved - This incident has been resolved.
Feb 13, 11:26 MST
Identified - A subset of Nextiva Call Center customers are experiencing delayed, or inaccurate, presence and call information on their Nextiva Supervisor Dashboard. Our engineers have identified a cause and are preparing to deploy their mitigation plan. In the meantime continue to navigate to cp.nextiva.com/callcenter and log in with your Nextiva Voice credentials to bypass the current issues. Thank you for your patience.
Feb 13, 10:05 MST
Investigating - A subset of Nextiva Call Center customers are experiencing delayed, or inaccurate, presence and call information on their Nextiva Supervisor Dashboard. Our engineers are aware of this and are working to resolve it as soon as possible. In the meantime, navigating manually to cp.nextiva.com/callcenter and logging in with your Nextiva Voice credentials will bypass the issues. Thank you for your patience.
Feb 13, 09:10 MST
Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019
Resolved - This incident has been resolved.
Feb 8, 10:20 MST
Update - A subset of Nextiva Voice customers are experiencing lag, timeouts, or lockouts while using the Nextiva Voice Portal and Nextiva Dashboards, and while viewing availability information in the Nextiva App. Additionally a subset of Nextiva Call Center Customers are describing their agents not receiving phone calls from the call center. The symptoms are still intermittently occurring, and our engineers remain engaged on working to resolve it as soon as possible. Thank you for your patience.
Feb 7, 09:03 MST
Update - A subset of Nextiva Voice customers are experiencing lag, timeouts, or lockouts while using the Nextiva Voice Portal and Nextiva Dashboards, and while viewing availability information in the Nextiva App. Additionally a subset of Nextiva Call Center Customers are describing their agents not receiving phone calls from the call center. These symptoms remain ongoing, and our engineers remain engaged on working to resolve it as soon as possible. Thank you for your patience.
Feb 6, 11:07 MST
Update - A subset of Nextiva Voice customers are experiencing lag, timeouts, or lockouts while using the Nextiva Voice Portal and Nextiva Dashboards, and while viewing availability information in the Nextiva App. Additionally a subset of Nextiva Call Center Customers are describing their agents not receiving phone calls from the call center. These symptoms are still intermittently occurring, and our engineers remain engaged on working to resolve it as soon as possible. Thank you for your patience.
Feb 5, 09:53 MST
Update - A subset of Nextiva Voice customers are experiencing lag, timeouts, or lockouts while using Nextiva Dashboards, and while viewing availability information in the Nextiva App. A subset of Nextiva Voice customers are experiencing the previously stated issues on the Nextiva Voice Portal, but may also experience error messages or see old information. Additionally a subset of Nextiva Call Center Customers are describing their agents not receiving phone calls from the call center. These symptoms are still intermittently occurring, and our engineers remain engaged on working to resolve it as soon as possible. Thank you for your patience.
Feb 5, 09:12 MST
Update - A subset of Nextiva Voice customers are experiencing lag, timeouts, or lockouts while using the Nextiva Voice Portal and Nextiva Dashboards, and while viewing availability information in the Nextiva App. Additionally a subset of Nextiva Call Center Customers are describing their agents not receiving phone calls from the call center. These symptoms are still intermittently occurring, and our engineers remain engaged on working to resolve it as soon as possible. Thank you for your patience.
Feb 4, 15:36 MST
Update - A subset of Nextiva Voice customers are experiencing lag, timeouts, or lockouts while using the Nextiva Voice Portal and Nextiva Dashboards, and while viewing availability information in the Nextiva App. Additionally a subset of Nextiva Call Center Customers are describing their agents not receiving phone calls from the call center. Our engineers are aware of this and are working to resolve it as soon as possible. Thank you for your patience.
Jan 31, 08:38 MST
Investigating - A subset of Nextiva Voice customers are experiencing lag and timeouts while using the Nextiva Voice Portal and Nextiva Dashboards, and while viewing availability information in the Nextiva App. Additionally a subset of Nextiva Call Center Customers are describing their agents not receiving phone calls from the call center. Our engineers are aware of this and are working to resolve it as soon as possible. Thank you for your patience.
Jan 30, 09:52 MST
Feb 3, 2019

No incidents reported.

Feb 2, 2019

No incidents reported.