Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 21, 2023 - 21:01 MST
Scheduled
The Nextiva Engineering Team will be performing required maintenance to ensure the health and stability of our servers. Maintenance is scheduled to start on February 21 at 9:00pm PDT and ends on February 22 at 4:00am PDT.
During the maintenance period, you will be unable to log in and make changes within your Nextiva Portal, your Nextiva Call Center dashboard, or your Nextiva App. If you use the App as your primary method of making or receiving phone calls, please be logged in prior to the maintenance start. If you are assigned to a call center queue, you will be unable to log in or out during the maintenance window, including the ability to change your ACD status. Be sure to log in and update your ACD status prior to the maintenance window to receive calls from the queue.
Posted Jan 20, 2023 - 10:48 MST
This scheduled maintenance affected: Nextiva App, Nextiva Call Center, Nextiva Office, NextivaONE, and Nextiva SIP Trunking.