Scheduled maintenance for subset of customers
Scheduled Maintenance Report for Nextiva
Completed
The scheduled maintenance has been completed.
Posted Jun 17, 2022 - 02:00 MST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 16, 2022 - 21:00 MST
Scheduled
The Nextiva Engineering Team will be performing standard server maintenance on Thursday, June 16th at 9:00pm PDT and end at 2:00am PDT. You should have received an email with the exact dates that your account will be impacted.

During the maintenance period, you will be unable to log in and make changes within your Nextiva Portal, your Nextiva Call Center dashboard, or your Nextiva App. If you use the App as your primary method of making or receiving phone calls, please be logged in prior to the maintenance start. If you are assigned to a call center queue, you will be unable to log in or out during the maintenance window, including the ability to change your ACD status. Be sure to log in and update your ACD status prior to the maintenance window to receive calls from the queue.
Posted Jun 07, 2022 - 13:02 MST
This scheduled maintenance affected: Nextiva Analytics, Nextiva App, Nextiva Call Center, Nextiva CRM, Nextiva Office, Nextiva SIP Trunking, and Nextiva Surveys.