All Systems Operational

Nextiva Analytics Operational
90 days ago
100.0 % uptime
Today
Nextiva App Operational
90 days ago
100.0 % uptime
Today
Nextiva Call Center Operational
90 days ago
100.0 % uptime
Today
Nextiva Chat Operational
90 days ago
100.0 % uptime
Today
Nextiva Contact Center Operational
90 days ago
100.0 % uptime
Today
Nextiva CRM Operational
90 days ago
100.0 % uptime
Today
NextivaCX Operational
90 days ago
100.0 % uptime
Today
Nextiva Office Operational
90 days ago
100.0 % uptime
Today
NextivaONE Operational
90 days ago
100.0 % uptime
Today
NextOS Platform Operational
90 days ago
100.0 % uptime
Today
Nextiva Registration Operational
90 days ago
100.0 % uptime
Today
Nextiva SIP Trunking Operational
90 days ago
100.0 % uptime
Today
Nextiva Support Operational
90 days ago
100.0 % uptime
Today
Nextiva Surveys Operational
90 days ago
100.0 % uptime
Today
Nextiva vFAX Operational
90 days ago
99.96 % uptime
Today
NEXT Operational
90 days ago
96.37 % uptime
Today
NEXT Calling Operational
90 days ago
94.05 % uptime
Today
NEXT SMS Operational
90 days ago
97.54 % uptime
Today
NEXT Email Operational
90 days ago
97.54 % uptime
Today
XBert Operational
90 days ago
96.54 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 22, 2026

No incidents reported today.

May 21, 2026
Completed - The scheduled maintenance has been completed.
May 21, 21:30 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 21:00 MST
Scheduled - The Nextiva Engineering Team will be performing required maintenance to ensure the health and stability of our servers. The maintenance is scheduled for 30 minutes and will start on May 21st, 2026, at 9:00 p.m. MST. During the maintenance period, you will be unable to make user changes within your Nextiva account. The NextivaONE app will continue to log in normally while updates to user profiles will be temporarily unavailable during scheduled maintenance.
May 20, 11:18 MST
Resolved - This incident has been resolved.
May 21, 14:02 MST
Monitoring - We continue to see full functionality of core services and will continue to monitor for full resolution.
May 21, 13:30 MST
Update - While final resolution steps are still underway we are seeing restoration of core services and confirm calling, sms, and email working as intended. We will continue updates through full resolution.
May 21, 13:19 MST
Update - Engineers are in the final stages of implementing a resolution. We appreciate your patience as we work to restore full service.
May 21, 12:53 MST
Update - Engineers continue to working on the fix for this issue. We have identified additional impact in SMS and Email and will continue to update as the issue progresses.
May 21, 12:19 MST
Update - We are continuing to work on a fix for this issue.
May 21, 11:51 MST
Update - We are continuing to work on the fix for this issue.
May 21, 11:32 MST
Identified - The issue has been identified and a fix is being implemented.
May 21, 11:02 MST
Investigating - A subset of NEXT customers are experiencing inbound and outbound call issues. Engineers are engaged and working toward a resolution.
May 21, 10:39 MST
May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.