Resolved -
A fix has been implemented, and SMS and MMS are functioning as intended. We appreciate your patience while our teams worked quickly to resolve this issue.
Sep 9, 15:15 MST
Identified -
Engineers have identified the cause of the issue and are working on mitigation steps. We will continue to update throughout the progress of these actions.
Sep 9, 14:30 MST
Investigating -
We are currently experiencing an issue impacting SMS and MMS in NextivaONE. Our engineers are actively engaged and investigating the cause. Other services remain unaffected. Updates will be provided as more information becomes available.
Sep 9, 13:56 MST