Resolved -
This incident has been resolved.
Oct 10, 11:05 MST
Monitoring -
Users are able to log into Nextiva Contact Center. Engineers are monitoring to ensure no further impact.
Oct 10, 10:31 MST
Investigating -
Some users are experiencing errors when attempting to log into Nextiva Contact Center. Engineers are engaged and investigating.
Oct 10, 10:03 MST
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 10, 09:27 MST
Update -
Engineers have identified a potential issue and instrumented an improvement to the system. Some users remain impacted and engineers continue to investigate further.
Oct 10, 08:57 MST
Investigating -
Some users are experiencing errors when attempting to log into Nextiva Contact Center. Engineers are engaged and investigating.
Oct 10, 08:33 MST