All Systems Operational
Nextiva Analytics Operational
90 days ago
100.0 % uptime
Today
Nextiva App Operational
90 days ago
100.0 % uptime
Today
Nextiva Call Center Operational
90 days ago
100.0 % uptime
Today
Nextiva Chat Operational
90 days ago
100.0 % uptime
Today
Nextiva Contact Center Operational
90 days ago
100.0 % uptime
Today
Nextiva CRM Operational
90 days ago
100.0 % uptime
Today
Nextiva Office Operational
90 days ago
100.0 % uptime
Today
NextivaONE Operational
90 days ago
99.94 % uptime
Today
NextOS Platform Operational
90 days ago
100.0 % uptime
Today
Nextiva Registration Operational
90 days ago
100.0 % uptime
Today
Nextiva SIP Trunking Operational
90 days ago
100.0 % uptime
Today
Nextiva Surveys Operational
90 days ago
100.0 % uptime
Today
Nextiva vFAX Operational
90 days ago
99.62 % uptime
Today
Nextiva Support Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 22, 2024

No incidents reported today.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024
Completed - The scheduled maintenance has been completed.
Oct 18, 23:30 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 23:00 MST
Scheduled - The Nextiva Engineering Team will be performing required maintenance to ensure the health and stability of our servers. The maintenance is scheduled for 30 minutes and will start on October 18th at 11:00 p.m. MST. During the maintenance period, you will be unable to log in and make changes within your Nextiva account. The app will be unavailable for approximately 30 minutes starting at 11:00 pm. If you are assigned to a call center queue, you will be unable to log in or out during the maintenance window, including the ability to change your ACD status. Be sure to log in and update your ACD status before the maintenance window to receive calls from the queue.
Sep 20, 15:42 MST
Resolved - This incident has been resolved.
Oct 18, 11:08 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 18, 09:19 MST
Investigating - Some users are intermittently encountering an issue where transcriptions do not appear after calls. Engineers are engaged and investigating.
Oct 18, 08:26 MST
Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024
Resolved - This incident has been resolved.
Oct 10, 11:05 MST
Monitoring - Users are able to log into Nextiva Contact Center. Engineers are monitoring to ensure no further impact.
Oct 10, 10:31 MST
Investigating - Some users are experiencing errors when attempting to log into Nextiva Contact Center. Engineers are engaged and investigating.
Oct 10, 10:03 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 10, 09:27 MST
Update - Engineers have identified a potential issue and instrumented an improvement to the system. Some users remain impacted and engineers continue to investigate further.
Oct 10, 08:57 MST
Investigating - Some users are experiencing errors when attempting to log into Nextiva Contact Center. Engineers are engaged and investigating.
Oct 10, 08:33 MST
Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.