Pactolus Inbound and Outbound Calling Failures

Incident Report for Nextiva

Resolved

After continued monitoring and validation, there are no issues with inbound or outbound calling; this incident is resolved.

Posted Feb 08, 2024 - 11:14 MST

Monitoring

A fix has been implemented, and we are monitoring the results.

Posted Feb 08, 2024 - 09:19 MST

Investigating

Some users are experiencing issues with inbound and outbound calling. Engineers are engaged and investigating.

Posted Feb 08, 2024 - 08:51 MST

This incident affected: Nextiva SIP Trunking.