We are no longer observing intermittent issues with audio quality or the ability to place and receive calls for the impacted subset of customers. The incident has been resolved
Posted Oct 27, 2026 - 11:44 MST
Investigating
A subset of customers are experience intermittent issues with audio quality and their ability to place and receive calls. Our engineering team is actively investigating the issue.
Posted Oct 27, 2026 - 10:59 MST
This incident affected: Nextiva Call Center and NextOS Platform.