We are continuing to monitor for any further issues.
Posted Aug 07, 2026 - 11:12 MST
Monitoring
We are now seeing continued successful logins and will monitor for full resolution. If users are still experiencing an issue, please hard refresh the individual browser and/or clear cache and cookies.
Posted Aug 07, 2026 - 11:11 MST
Identified
We have started seeing some successful logins as engineers remain engaged working to resolve the issue. We will continue to update through resolution.
Posted Aug 07, 2026 - 10:39 MST
Update
Engineers remain engaged working to resolve the issue. We are seeing alternative login urls work in the meantime as a workaround until we resolve the primary cause.
Posted Aug 07, 2026 - 09:53 MST
Investigating
We are are actively engaged and working to resolve the issue with customers logging in to Nextiva.thrio.com. Next update will be within 15 minutes.