NextivaONE Softphone Not Registering for Subset of Users

Incident Report for Nextiva

Resolved

This incident has been resolved.

Posted Jan 17, 2024 - 12:24 MST

Monitoring

The issue has been identified and a fix implemented.
Users are advised to restart their session in order for registration to complete.

Posted Jan 17, 2024 - 11:23 MST

Investigating

Some users are experiencing issues registering their NextivaONE Softphone. Engineers are engaged and investigating.

Posted Jan 17, 2024 - 10:53 MST

This incident affected: Nextiva Registration.